Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 65 results

Barnsley Council: Collaborative working with the voluntary and community sector to improve individual experiences at the end of life

In Barnsley, South Yorkshire, a Macmillan Social Worker is employed by Barnsley Council to sit within the multidisciplinary team of clinical nurse specialists, occupational therapists and dieticians to provide expert support for people in need of complex palliative care and support at end of life. This case study forms part of our end of life care guide for councils. This case study forms part of our end of life care guide for councils.

Bolton Metropolitan Borough Council: my home life

Dedicated training for staff in Care Homes, residential and nursing, to promote and embed improved End of Life Care. This case study forms part of our end of life care guide for councils.

Kent County Council: county-wide End of Life Care guide and directory

Kent County Council has produced a major guide to the development of end of life care in the county.  It sets out from a council perspective the wide-ranging partnership work involved in end of life care. It relates this work to the Ambitions partnership goals. This case study forms part of our end of life care guide for councils.

The Royal Borough of Greenwich: Partnership Working across the borough

There is strong partnership working in Greenwich to develop and improve the local offer. The overall objective is that people at the end of their lives and their families can be well supported and their outcomes improved through care and support that is integrated around the individual. This case study forms part of our end of life care guide for councils.

London Borough of Lambeth: Advance care planning – a community approach

Lambeth Advance Care Planning Consortium, an open network of statutory and voluntary sector organisations promoting the importance of recording future care and treatment wishes, is dedicated to ensuring everyone across the borough has the opportunity to make an advance care plan. This case study forms part of our end of life care guide for councils.

The LGA and NHS England & Improvement - Wellbeing information pack for care staff

Following the development of the wellbeing offer for NHS staff affected by COVID-19 in April 2020, the NHSE & I regional team in the south east of England felt that there needed to be a similar resource for social care staff.

Developing an extra care housing resource pack, Greater Manchester Health & Social Care Partnership

Greater Manchester H&SC Partnership decided that a resource pack would be a useful resource to create to promote innovation, best practice and improve commissioners understanding of workable models of housing with care.

Harrow Council: co-located all age disability service for social care, education and health

A new integrated adult Community Learning Disability (LD) Team has been uniquely co-located with children’s social care and education services in purpose-designed premises to improve outcomes for residents of all ages with disabilities.

A regional approach to assessing the risk of market failure

The East Midlands Association of Directors of Adult Social Services (ADASS) Network group commissioned a project on how to assess the risk of market failure at a regional and sub-regional level. This project was based on the premise that early communication between authorities can enable interventions to prevent market failure, or help manage the impact of any failure. The project was supported by the LGA through the Care and Health Improvement Programme (CHIP).

NHS Newcastle Gateshead CCG: Bringing care homes from the periphery in to the system

NHS Newcastle Gateshead clinical commissioning group (CCG), was selected to be part of NHS England New Care Models Care Home Vanguard Programme. One of the initiatives to be introduced was the ‘transfer of care bag’, which sought to improve communication between hospital and care home teams when residents moved between both settings. This example of a local initiative forms part of our managing transfers of care resource.